Help if you're homeless or about to lose your home in Birmingham, including emergency accommodation.
Homelessness and housingUrgent and crisis help
9am–5pm, Monday to Friday. Out-of-hours numbers above.
Choose option 3
Support services
Find help beyond housing
Mental health and crisis lines, drug and alcohol services, homelessness help, domestic abuse support and free training, with numbers you can tap to call, addresses and maps.
Local services
Tap a number to call, or open a service for addresses and directions.
Birmingham Mind helpline
Birmingham
Mental health support and information for people in Birmingham.
Mental healthFree, confidential drug and alcohol support across Birmingham, with hubs in the city centre, north, east and south.
Drugs and alcoholHealth and wellbeing40 Newtown Shopping Centre, Newtown, B19 2SS + 3 more
9am–5pm, Monday to Friday
Crisis Skylight Birmingham
Birmingham
Support and advice for people who are homeless, including housing, employment and learning.
Homelessness and housingTraining and educationHousing help for people in Birmingham who are homeless because of domestic abuse.
Domestic abuseHomelessness and housingForward Thinking Birmingham
Birmingham
NHS mental health service for children and young people in Birmingham up to age 25.
Mental healthYoung peopleKIKIT Pathways to Recovery
Birmingham
Recovery support for drugs and alcohol, health and wellbeing, especially for people from marginalised communities.
Drugs and alcoholHealth and wellbeingMental health153 Stratford Road, Sparkbrook, B11 1RD
9am–5pm, Monday to Friday. Phone support Sunday 2pm–5pm.
SIFA Fireside
Birmingham
Support centre for adults who are homeless or at risk, with emergency help, housing advice and health services.
Homelessness and housingHealth and wellbeingLiverpool Street, Deritend, B9 4DY
Emergency and rough sleeper support: 9am–12.45pm, Monday to Friday
Reception 9am–3pm, Monday to Friday
St Basils Youth Hub
Birmingham
Housing help for young people in Birmingham who are homeless or at risk.
Homelessness and housingYoung people
UK-wide helplines
Free or low-cost lines you can call from anywhere.
Free, confidential support for anyone experiencing domestic abuse.
Urgent and crisis helpDomestic abuse24/7 (BSL support 10am–6pm, Monday to Friday)
Free, 24 hours a day
Urgent mental health support for any age, day or night.
Urgent and crisis helpMental health24/7
Choose the mental health option. Free, 24/7
Samaritans
UK-wide
Talk to someone any time, about anything that's troubling you.
Urgent and crisis helpMental health24/7
Free, 24 hours a day, 365 days a year
Shout
UK-wide
Free, confidential text support if you're struggling to cope.
Urgent and crisis helpMental health24/7
Text SHOUT to 85258DetailsHelpline and webchat for anyone who's struggling or needs to talk.
Mental health5pm–midnight, every day
Free
Citizens Advice (Adviceline)
UK-wide
Free advice on benefits, debt, housing, work and your rights.
Money, benefits and advice9am–5pm, Monday to Friday
Free (England)
FRANK
UK-wide
Honest, confidential information and advice about drugs.
Drugs and alcohol24/7
24 hours a day
Mind Infoline
UK-wide
Information on mental health problems, treatment and where to get help.
Mental health9am–6pm, Monday to Friday (except bank holidays)
SANEline
UK-wide
Emotional support and information for anyone affected by mental illness.
Mental health4pm–10pm, every day
Shelter emergency helpline
UK-wide
Free housing advice if you're homeless or at risk of losing your home.
Homelessness and housingMoney, benefits and advice8am–5pm, Monday to Friday
Free
StreetLink
UK-wide
Tell local services about someone sleeping rough so they can be offered help.
Homelessness and housing
Run a support service or council team?
List your service free so tenants, housing providers and referrers can find you, and post free training, drop-ins and service updates.
Details are checked by RoomsNow and by each organisation, but services can change. Call ahead before travelling. RoomsNow isn't an emergency service: if someone's life is at risk, call 999.